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Public consultation on response standards


We’re reaching out to see if you would take part in our public consultation and share it with your community.  

People in the community are being asked for their views on changing the way Bedfordshire Fire and Rescue Service (BFRS) measures incident response performance.  

A public consultation has launched regarding response standards, which are the Service’s promise to the public on how it measures things like how quickly it gets to an incident. The number of fire engines sent to different incident types will not change. 

The consultation runs until 16 February 2024 and full information about this consultation and any others are available on the website: Public consultations | Bedfordshire Fire and Rescue Service (bedsfire.gov.uk) 

The survey is also directly available here: Response Standards Consultation (office.com) 

What is the consultation about? 

The Service is proposing to simplify the way it measures incident response performance, known as response standards, to make reporting clearer and to match how the Government reports it.  

Proposals recommend changing the way the Service reports response standards to combine both the call handling and response to make one standard that describes the life cycle of the emergency call. The new standard will start from when a 999 call is received, until the time the first fire engine arrives at the incident.  

The consultation also covers proposals to remove an existing standard about the number of firefighters riding a fire engine, which gives BFRS more freedom to use the firefighters on shift in a smarter way to maximise the number of fire engines available for the public of Bedfordshire, to increase public safety. 

Full information along with a video explaining the proposals are available on the website here: Public consultations | Bedfordshire Fire and Rescue Service (bedsfire.gov.uk) 

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Sally Taft
(Bedfordshire Fire and Rescue Service, Communications manager, Communications)

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